https://repositorio.ufra.edu.br/jspui/handle/123456789/1445 2026-09-10T21:07:10Z https://repositorio.ufra.edu.br/jspui/handle/riufra/2897 Título: A literatura de cordel na região norte e a importância da divulgação desta poesia popular. Autor(es): CORREA, Jean Pereira; SOUSA, Letícia Lima de; GOMES, Nilzete Ferreira Abstract: It deals with the cordel literature in the northern region which contains contents related to the Amazon, such as the customs, legends and information typical of our region. It presents a brief history of the cordel literature that came to Brazil by the Portuguese settlers, and adapted to the Brazilian context, mainly in the northeast, being also produced in the north region. The applied methodology is, in the first moment, a bibliographical research and a documentary study. Already in the second moment, a field survey was carried out, the nature of the data being qualitative. It ends by exposing the analysis of the collected data regarding the responses of the agents directly involved with this popular genre, stringers and researchers of the area, to precisely know their opinion about cordel literature in the Amazon and the importance of the dissemination of popular culture. The questionnaires were applied to the following audiences: five cordelistasparaenses and two cordel researchers. It is concluded from the analysis of the collected data that this type of literature is of great importance and its dissemination should be broad, aiming to encourage the preservation of memory, popular culture and the taste for reading. It emphasizes the role of teachers, cordelistas, school librarians, inserted in the context of the school library, and other people who work with the practice of reading in schools, these have the role of mediators of reading. 2026-08-28T00:00:00Z https://repositorio.ufra.edu.br/jspui/handle/riufra/2889 Título: Análise Histórica e o Impacto da Estratégia na Melhoria dos Serviços Públicos Autor(es): SAMPAIO, Mauro Bruno da Silva Abstract: This article describes the main concepts of quality and its evolution by analyzing each of its phases or “eras.” Simultaneously, it discusses the principal schools of administrative thought and their different approaches, ranging from the classical perspective to managerial administration, including bureaucracy theory and its dysfunctions. Throughout this transition, a paradigm shift can be observed: during the Inspection Era, the focus of quality was centered on production itself, whereas in Strategic Quality Management the focus shifted toward the customer. While the classical period of administration emphasized the organization’s internal structure and the individual work of laborers on the production line, managerial administration emphasizes the systemic view of organizations, teamwork, and the fulfillment of customer expectations. Consequently, the article also highlights innovation strategy and quality assessment as drivers of growth and as essential factors for organizational survival in competitive environments and increasingly demanding consumer markets. Within this context, the present study demonstrates the challenge faced by public organizations in abandoning outdated patrimonial practices, drastically reducing bureaucratic excesses, and developing a managerial service philosophy oriented toward the citizen-customer. In practical terms, the study concludes that organizations must add value to their products and services by identifying and eliminating losses within processes. Furthermore, it was found that process management and quality tools contribute significantly to achieving service excellence. 2026-05-28T00:00:00Z https://repositorio.ufra.edu.br/jspui/handle/123456789/2447 Título: Contribuições da análise do discurso bakhtiniana para o estudo de políticas públicas educacionais como fenômeno político. Autor(es): MOURA, Fádya Lorena de Souza Abstract: This article aimed to discuss discourse analysis in the light of Bakhtin and his contributions, as a qualitative data analysis technique, to the study of public educational policies as a political phenomenon, from a critical perspective. To do this, he used as an example the application of Bakhtinian discourse analysis in the treatment of part of the data from a doctoral research in Education in development. Firstly, he carried out a bibliographical study on Bakhtin’s contributions to discourse analysis. Subsequently, as a result, he presented a systematization proposal for the application of discourse analysis to research on public educational policies. 2024-10-21T00:00:00Z https://repositorio.ufra.edu.br/jspui/handle/123456789/2445 Título: Avaliação do Sinaes para as bibliotecas universitárias: o sentido das pesquisas. Autor(es): BRASIL, Heloisa dos Santos; RIBEIRO, Maria Edilene da Silva Abstract: The present article aims to analyze the meanings of the general and specific objectives of the research published between 2004 and 2021 on the evaluation of the National Higher Education Evaluation System for federal university libraries. A systematic literature review and interpretation of meanings were used to analyze 31 studies. Research focused primarily on providing tools for libraries to prepare for external evaluations, seeking to adopt indicators. The minority considered self-assessment and the majority prioritized the notion of regulation over evaluation. Research with critical analysis is therefore needed to understand the full extent of the evaluation system and its regulatory effects on the sector.; El artículo tiene como objetivo analizar los significados de los objetivos generales y específicos de las investigaciones publicadas entre 2004 y 2021 sobre la evaluación del Sistema Nacional de Evaluación de la Educación Superior para bibliotecas universitarias federales. Para el análisis de 31 investigaciones, se utilizaron los métodos de revisión sistemática de la literatura e interpretación de significados. Predominaron investigaciones con la finalidad de instrumentalizar la biblioteca para las evaluaciones externas, visando la adopción de los indicadores. La minoría consideró la autoevaluación y la mayoría priorizó el significado de la regulación sobre la evaluación. Por lo tanto, son necesarias investigaciones con análisis críticas para comprender la totalidad del sistema evaluativo y sus efectos regulatorios sobre el sector. 2024-10-18T00:00:00Z