A Influência da inteligência emocional dos líderes sobre os servidores técnico- administrativos de uma instituição federal de ensino superior no Pará: um estudo sobre a percepção dos liderados.

Abstract

This study investigates the influence of leaders’ emotional intelligence on technical- administrative staff at a federal higher education institution in Pará, with an emphasis on the perceptions of subordinates. The research used a descriptive and quantitative methodology, based on a literature review and the application of a Likert scale questionnaire for data collection. The results indicated that leaders’ emotional intelligence positively impacts the work environment, promoting healthier interpersonal interactions, as well as greater motivation and performance among employees. It was found that leaders who demonstrate skills in empathy, emotional control, and assertive communication tend to foster a more satisfactory and efficient organizational environment. These findings highlight the growing importance of emotional intelligence in the context of higher education institutions, where interpersonal relationships and the emotional health of employees are fundamental to organizational success. As institutions seek ways to improve the satisfaction and performance of their teams, implementing practices that promote the emotional development of leaders becomes essential. Investing in training and developing emotional skills can therefore contribute not only to a more harmonious work environment, but also to effectiveness and innovation in educational practices.